Contact support

Technical issues and feature requests

Open a ticket on our support issue tracker. Include which app you are using: Thunderbird, iOS, or TabMail Voice.

Before reporting a problem, try the troubleshooting guide for Thunderbird, iOS, or Voice.

What to include

• The app name and version. For Thunderbird, include both the Thunderbird and TabMail add-on versions.
• Your operating system and version.
• What you expected, what happened, and steps to reproduce it.
• The error wording, with private details removed.
• For mail connection problems, the provider type, such as Gmail, Outlook, iCloud, or IMAP.

GitHub tickets are public. Do not include passwords, API keys, sign-in codes, private email content, or unredacted screenshots. Send private account details directly to support instead.

Accounts, billing, and private questions

Email [email protected]. Tell us which app and subscription purchase method you use. Never send your password or sign-in code.

If you subscribed through Apple, manage your subscription in Apple’s subscription settings. For a website subscription, use the TabMail dashboard.

Found an outdated guide?

Use the same support channels to report a documentation problem. Include the page link and the step that needs updating.

Last updated: September 30, 2026